Please note: We are currently NOT offering sponsorship We are seeking compassionate and reliable Domiciliary Care Workers to join our team and provide high-quality care to our clients in their own homes. As a Domiciliary Care Worker, you will be responsible for providing a range of care and support services, including personal care, medication management, and assistance with daily tasks. The ideal candidate will have a strong work ethic and a desire to make a difference in the lives of others. You should also possess excellent communication and interpersonal skills, as well as the ability to adapt to different clients and environments. Responsibilities:

• Provide care and support services to clients in their own homes
• Assist clients with personal care tasks, such as bathing, dressing and continence
• Administer medications as prescribed and maintain accurate records of medication administration
• Assist clients with daily tasks, such as light housekeeping, meal preparation, and errands
• Communicate effectively with clients, family members, and team members to ensure the highest level of care and support
• Attend training and development sessions as required

Requirements:

• Previous experience as a care worker or in a related field
• Driving license and reliable car – Essential
• Enhanced DBS – can be processed by us
• Strong communication and interpersonal skills
• Flexibility and adaptability
• Compassion and commitment to providing high-quality care

Job Type

• Full-time, part-time
• · 07:00 – 14:30 – 16:00 – 22:00
• · Days, evenings, weekends
• · £11 per hour
• · 40p per mile

Purpose of Position

• To take joint responsibility with the registered owner as the person-in-charge for day-to-day running of the business.
• To promote a caring environment for service users through high standards of professional practice which are conducive to the physical, emotional, social, intellectual and spiritual needs of the service users.
• To ensure that each service user receives care appropriate to their individual need.
• To implement the requirements of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
• To adhere to all policies and procedures issued by the company, embedding them into good practice across the organisation.

Principal Responsibilities 1. Day-to-day running of the business:

• a) to manage the day-to-day running of the organisation and to act as person-in-charge whenever asked to by the registered owner
• b) to provide all relevant information and leaflets to prospective new service users and to visit them in their home for a discussion
• c) To arrange assessment visits as required.
• d) to decide whether the business can meet the personal care needs of any prospective service user and to negotiate an appropriate fee with the purchasing authority or the service user or their family if not in receipt of local authority assistance
• e) to ensure that each new service user receives a written copy of the “terms and conditions” of engagement and ensure that each service user and, where appropriate, their representative or carer understands them
• f) to investigate complaints, take appropriate action, and report to the registered owner and/or Local Authority or the CQC
• g) To liaise with and cooperate with CQC inspectors and inspections.
• h) To liaise and cooperate with Local Authority Monitoring and Contract teams as required

2. Service user care:

• a) to ensure that the emotional, spiritual, physical, medical, and material needs of the service users are recognized, assessed, and met
• b) to support service users in the making of decisions in matters that affect their lifestyle
• c) to make or contribute to the assessment of needs of each service user in conjunction with the service user, relevant professional agencies, and, where appropriate, the service user’s family, and develop a Service User Plan which provides a satisfactory quality of life for that person
• d) to promote relationships that enable each service user to participate in the life of the local community to the maximum of their ability
• e) to ensure the provision of healthcare arrangements which may include the ordering, recording, and, where appropriate, the administration of prescribed medication
• f) to be responsible with the registered owner for the efficient running of the domestic character of the business which will include ensuring that the dietary needs of service users are met, ensuring that good standards of food presentation are maintained, ensuring that supplies are ordered and ensuring that good standards of hygiene and cleanliness are maintained
• g) to ensure the provision of care including that which may be provided by a competent and caring relative and which may include terminal care, under the direction of the GP and with the support of the community nursing service.
• h) To safeguard service users from abuse and acting immediately to report the situation, following the organization’s policies and procedures including any statutory notification to appropriate Regulations.

Person Specification — Essential Criteria

• The following qualities are considered essential for the post of Registered manager:
• At least two years experience in a senior management capacity within the previous five years
• A care management qualification or the willingness to undertake the identified Skills for Care qualification within six months of appointment.
• Able to take responsibility
• Leadership skills
• A self-motivated individual who is organized, flexible, and caring.
• Mentally and physically able to cope under pressure.
• An active team player but also able to work on my own initiative
• A good communicator
• Committed to high standards
• Committed to training.

All staff are required to respect the confidentiality of all matters that they might learn during their employment. All staff are expected to meet the requirements under the Data Protection Act 2018. All staff must ensure that they are aware of their responsibilities under the Health and Safety at Work Act 1974. This is not an exhausting list but chosen tasks should be from the job description. A minimum of 15 principles and responsibilities should be identified.

Working closely and as part of the health care assistant team you will ensure that Service users receive the highest standards of care and support through effective allocation of staff. You will direct, mentor, and supervise the team to ensure quality standards are maintained and that care is delivered in a timely way in line with the service users individual needs and wishes. Key Responsibilities:

• To organise the care team whilst considering the changing needs of service users.
• To compile weekly care schedules ensuring that all service user calls are covered with suitably trained and experienced staff.
• To react to changing circumstances such as staff absence and ensure care call are still covered.
• To maintain electronic records and hard copy information such as care plans, risk assessments & service user review records
• To clearly set out the expectations for each shift and direct the team accordingly.
• To promote dignity, respect, and choice for service users, ensuring that the care teamwork within this ethos at all times.
• To be accountable to the Senior HCA on shift; ensuring that they are kept informed of any concerns or changes to the health and wellbeing of individual Service Users.
• Ensure that care and support is provided for Service Users in a timely way upholding and improving standards of care delivery.
• To ensure that Service Users have daily opportunities for meaningful occupation and activity.
• To Liaise with Local Stakeholders such as Local Authority Brokerage Teams, Health Professionals, and Informal carers
• To ensure that all care staff engage in the activity and occupation program of supporting Service Users’ involvement to enhance well-being and quality of life.
• Uphold and embed the company values and ethos at all times.
• To act as a role model and be an exemplar to the care team at all times
• To have a good understanding of individual Service Users' needs and be able to respond effectively and responsively to changing needs.
• To ensure all care is delivered to the highest possible standard.
• Drive improvements in care delivery by upskilling the care team members, through observation and mentoring.
• Support and mentor new team members.
• To ensure the emotional and well-being of Service Users at all times.
• Teamwork – covering team leader shifts when required with a flexible working pattern.
• To promote good communication among the team.
• To enable the Senior HCA to have time to complete designated responsibilities such as medication administration and care plan reviews.
• To contribute to the care planning process for individual Service Users by sharing information with the Senior HCA about their needs, wishes and any changes that you have noted.
• To ensure that all documentation completed by the care team is accurate and includes information relevant to the service users care needs.
• To adhere to all safeguarding processes are always followed.
• To monitor the care practice of individual carer’s, addressing any issues of concern proactively, including reporting and documenting as required.
• Statutory Responsibilities
• To ensure that all staff, including yourself take reasonable care of their own and other people’s health and safety whilst at work.
• To ensure that all staff attend and follow training provided by the organisation to maintain good health and safety standards and are familiar with relevant policies and procedures.
• To ensure all staff report accidents, incidents, and unsafe practices to the appropriate person.
• To ensure that all information is handled, stored, and shared in accordance with the General Data Protection Regulation.
• To carry out any reasonable management instruction.

Equal Opportunities Indiana Healthcare Services is committed to anti-discriminatory policies and practices and it is essential that the post holder is willing to make a positive contribution to their promotion and implementation. Confidentiality The post holder is required to observe strict and complete confidentiality regarding information obtained during the course of his/her duties. Scope of Job Description This job description reflects the immediate requirements and responsibilities of the post. It is not an exhaustive list of the duties but provides an induction of the work undertaken which may vary in detail in the light of changing demands and priorities. Substantial changes to the job description will be carried out in consultation with the post holder. Person Specification

• At Least 6 months experience in a similar role
• Direct care experience preferred.
• Able to work alone and as part of a team
• Excellent Organization Skills
• Good IT Skills
• Good Communications Skills
• Basic Literary and arithmetic skills
• Copes well under pressure

As a Recruitment Consultant, you will be responsible for the building and development of business hours. You'll build positive relationships in order to gain a better understanding of your client's recruitment needs and requirements. Working as a Recruitment Consultant you will be expected to keep up with the business development meaning from time to time you will be required to do cold calling clients for more work to match your candidates. Job role Responsibilities: As a recruitment consultant, you're the vital link between clients and candidates. The role is demanding and diverse. It involves:

• using sales, business development, marketing techniques, and networking to attract business from client companies
• headhunting - identifying and approaching suitable candidates who may already be in work and equally identifying potential clients who may already use another agency
• building and increasing the branch's hours in line with KPIs set by the Business Manager
• attending networking events in order to increase branches' status and reputation
• visiting clients to build and develop positive relationships
• developing a good understanding of client companies, their industry, what they do, their work culture, and environment
• using social media to advertise positions, attract candidates and build relationships
• receiving and reviewing applications, managing interviews, and creating a shortlist of candidates
• ensuring all bookings are made and candidates are appropriately matched to clients
• applying for candidate DBS, requesting references, completing all mandatory checks, and checking the suitability of applicants before introducing them to clients
• working towards and exceeding targets and KPIs that may relate to the number of candidates placed, a value to be billed to clients, or business leads generated
• reviewing recruitment policies to ensure the effectiveness of selection techniques and recruitment programs
• communicated with internal and external office staff at head office to ensure the branch is running smoothly and effectively
• take part in an emergency out-of-hours on-call (spread across office members)

Must Haves

• Must have a full driving license and own transport
• Attention to detail
• Confident talking to customers and candidates
• Full-time position working 9 am - 5 pm Monday - Friday

Staffing Agency Office coordinator -Mid-November Start Indiana Healthcare Services is a care agency that provides care home with staff and domiciliary care throughout Devon and Cornwall. We are currently expanding into Truro and the surrounding areas of Cornwall and are now recruiting for a full-time Office Coordinator to work alongside our Director as part of the new office/ branch of the main Plymouth Branch our services include staffing Agency and Domiciliary Care. We are looking for a member to join and develop this new office on 37.5 hours in Truro. Key Responsibilities: Office Administration: Maintain and organize office files, records, and databases. Answer phone calls, respond to emails, and handle inquiries from clients and job seekers. Greet and assist visitors to the office. Order and manage office supplies. Schedule and coordinate meetings and appointments. Assist in preparing reports, presentations, and other documents. Candidate Coordination: Assist in the screening and interviewing of job candidates. Maintain candidate databases and files. Schedule interviews and assessments for candidates. Communicate with candidates regarding job opportunities, updates, and feedback. Conduct reference checks and background screenings as required Be On call to cover the out of hours telephone calls Required: Driving licence and car Immediate start available Benefits Monday – Friday Salary starting at £19,500 – will be reviewed after probation period Ongoing personal and employment development Performance bonus Blue Light Card Job Types: Full-time, Permanent Salary: From £19,500.00 per year - – will be reviewed after probation period